Fenix Fastighet AB
Fault reporting & customer service via
phone or web

Personal service
Mon-Thu 9am-12pm
Phone: 08-208 208
info@fenixab.se

Use the same number to contact Fenix's emergency service in case of emergency problems during other hours.

Use the button below to submit a fault report 24/7 via the form:

Don't forget to cancel your error report if the error does not persist. In cases where you are not available for any reason and have not canceled your service in good time, you may be charged for the costs incurred for the visit.

As a member of the housing association, you will be charged for matters that are self-inflicted or operational errors or are not covered by the warranty.

Broadband, television and telephony

Contact Tele2 if you have problems with broadband, TV or landline telephony.

Electricity

Contact Vattenfall
Tel: 020-82 58 58 (open 24 hours)

Water

Sundbyberg Waste & Water
Phone: 08-706 65 00
E-mail address: info@savab.se
Emergency fault report phone: 08-733 03 83

Elevators

If the doors do not close, it may help to clear debris/gravel from the door tracks. If the error persists, report to Motum at 08-564 350 10.